Astigmatism Treatment in Northwest El Paso

VIRTUALLY ASSISTED EYE EXAMS

Doctors available at your Convenience

Licensed Optometrists are available to perform eye exams during all our business days and hours for your convenience.

(915) 587-9400

View video to see how it works.

What to expect at your Video Assisted Eye Exam

Patient intake information & Pretesting

The on-site office technician will record your basic information, ocular, and medical health history. Next, in the pretesting area, the technician will capture patient information about your current prescription, corneal measurements, eye pressure, images and videos of your eyes. The results of these tests are stored in a secure server for your optometrist’s review.

Patient using equipment

Patient using equipment

High-definition video conferencing with remote technician

Next, the office technician will escort you to the optical exam room. Your technician will notify a remote technician that you are ready for preliminary eye refraction. The remote technician will record any eye complaints for the optometrist to review as part of the optometrist’s eye exam.

Patient using equipment

Licensed Optometrist performs the Virtually Assisted Eye Exam

Then, your optometrist will appear on the screen ready to communicate with you in real time, answer your questions, and learn about your vision concerns. Your optometrist will have remote control of the phoropter to refine preliminary prescription data, access all your ocular health information, and finalize your eye prescription.

At the conclusion of your exam, the optometrist will advise you of the early detection of health issues, if any, and deliver an accurate vision prescription to you.

Patient Reviews
- Dec. 22, 2025
A great day to start the new week. I had a new experience by having my first virtual eye exam w Envi... sion Eye Care West (El Paso) The staff were very friendly & knowledgeable. They took the time of explaining each step of my exam & how the Dr does the exam virtually. While choosing my eyeglasses.. Eric helps me in the best possible way to fit my budget & pick my new eyewear. I truly recommend Envision Eye Care West (El Paso) for a fast, efficient & budget worthy visit. Thank you C Padilla
- Dec. 17, 2025
The Envision Eye staff were excellent and super efficient. They were very involved in helping my so... n and me find just the right glasses! From the check-in with Jacob and the exams with Ruby, followed by the optician tasks with Eric, the process was seamless. We have been coming here for years and are always treated with top-notch customer/patient service. Mark and Norma have been at the location a long time- it is like a reunion each visit. I highly recommend coming here for comprehensive service- even the doctor who performed the virtual exam was friendly and professional- I always learn something new about eye health during the visits. SoooooEl Pasohere- happy holidays!
- Dec. 04, 2025
First time coming here and service was amazing! Wait time was minimal and staff was friendly and att... entive. I did the virtual exam, which was a first for me and thought it was quick and easy. Strongly recommend this place!
- Nov. 27, 2025
Went in today for a new pair of glasses. Staff was friendly, explained my insurance benefits, and s... ervice was quick. Pleasant experience overall.
- Nov. 25, 2025
Exam is super fast and the staff are all extremely helpful and accommodating! They tske time to exam... ine all issues and were able to provide me with specific frames I needed/wanted
- Nov. 20, 2025
The staff was great, they were attentive and kind. Eric took the time to help me choose the right gl... asses. He was very good at helping me choose the right frame for my facial features..I loved my visit.
- Nov. 15, 2025
Great Team. Loved the Remote Doctor. Great experience. Great staff.
- Nov. 15, 2025
First time being here . Great customer service for exam and finding glasses that would work for me .... Great explanation on insurance coverage.
- Oct. 24, 2025
Dr. Vinh Ngo is very polite, educated, & professional. I recommend you go with him if you need to ge... t an eye exam done. The staff here is also professional & polite.
- Oct. 14, 2025
The staff was professional and helpful. I was also able to get a good deal on progressive lenses.
- Sep. 16, 2025
Amazing staff In and out less than 30 minutes Helped me with my process and my insurance situation W... ould highly recommend Eric was super helpful and wonderful
- Aug. 18, 2025
The staff at Envision EyeCare West are AMAZING!!! Very professional, patient, and caring. I will rec... ommend everyone to this location. Thank you Eric, Mark and Cindy!!
- Aug. 12, 2025
Excellent experience! This is the 3rd year I’ve returned for my annual exam. I was able to book on... line for a virtual exam. The process was very simple and smooth and I had an appointment the next day. I returned the following day to pick out frames. I was assisted by Eric, Jacob and Irma, and they were knowledgeable, patient and fun! Everyone in the office (receptionists, techs, staff) is friendly and helpful. I highly encourage everyone to check out Envision!
- Aug. 12, 2025
All staff was very helpful, from the eye exam to the actual ordering process. There was no wait time... . I will definitely be coming back.
- Aug. 12, 2025
(Translated by Google) Very good service and the workers were very attentive and helpful with my que... stions. (Original) Muy buen servicio y los travajadores muy atentos y servisiales con mis preguntas
- Aug. 12, 2025
My yearly place to go for my Familiy and I Amazing customer service and attentive on all my question... s and my walk ins.
- Aug. 08, 2025
I haven’t had an eye exam in three years, the staff was very knowledgeable and helpful in getting ... my exam done. They also helped to order me a years of contacts and new glasses!
- Aug. 07, 2025
Amazing customer service! Booked online, it was a fast simple process. I had questions about insura... nce so I gave them a call. They answered my questions and helped check my coverage before my appointment . When we got there, we were seen right away. It was a great experience overall
- Aug. 06, 2025
Super friendly and quick service! Been coming for 10 years and I’d never change!
- Jul. 10, 2025
My fist time here, Amazing experience was a little skeptical about the virtual exam but it was total... ly worth it all questions were answered everything was explained it felt as if the Dr. was in the room with us. Highly recommend, staff was wonderful great customer service. Erick and Cindy took great care of me

View All 94 Reviews

Your Virtually Assisted Exam Doctor in Northwest El Paso

Our optometry practice in Northwest El Paso

Photograph of Vinh Ngo
Hours
  • Monday 9:00 am - 5:00 pm
  • Tuesday 9:00 am - 5:00 pm
  • Wednesday 9:00 am - 5:00 pm
  • Thursday 9:00 am - 5:00 pm
  • Friday 9:00 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed
  • Jan. 01 Closed
Insurance Plans
  • VSP
  • Medicare
  • Aetna
  • Cigna
  • Spectera
  • Superior Vision
  • Davis Vision
  • EyeMed
  • Anthem Blue Cross Blue Shield
  • United Health Care Community Plan

Telehealth example

Call us to schedule your remote eye exam today.

(915) 587-9400