Astigmatism Treatment in Northwest El Paso

VIRTUALLY ASSISTED EYE EXAMS

Doctors available at your Convenience

Licensed Optometrists are available to perform eye exams during all our business days and hours for your convenience.

(915) 587-9400

View video to see how it works.

What to expect at your Video Assisted Eye Exam

Patient intake information & Pretesting

The on-site office technician will record your basic information, ocular, and medical health history. Next, in the pretesting area, the technician will capture patient information about your current prescription, corneal measurements, eye pressure, images and videos of your eyes. The results of these tests are stored in a secure server for your optometrist’s review.

Patient using equipment

Patient using equipment

High-definition video conferencing with remote technician

Next, the office technician will escort you to the optical exam room. Your technician will notify a remote technician that you are ready for preliminary eye refraction. The remote technician will record any eye complaints for the optometrist to review as part of the optometrist’s eye exam.

Patient using equipment

Licensed Optometrist performs the Virtually Assisted Eye Exam

Then, your optometrist will appear on the screen ready to communicate with you in real time, answer your questions, and learn about your vision concerns. Your optometrist will have remote control of the phoropter to refine preliminary prescription data, access all your ocular health information, and finalize your eye prescription.

At the conclusion of your exam, the optometrist will advise you of the early detection of health issues, if any, and deliver an accurate vision prescription to you.

Patient Reviews
- Aug. 06, 2025
Super friendly and quick service! Been coming for 10 years and I’d never change!
- Jul. 10, 2025
My fist time here, Amazing experience was a little skeptical about the virtual exam but it was total... ly worth it all questions were answered everything was explained it felt as if the Dr. was in the room with us. Highly recommend, staff was wonderful great customer service. Erick and Cindy took great care of me
- Jul. 03, 2025
(Translated by Google) My experience with the staff was very comfortable, everyone makes the visit v... ery pleasant. The doctor is very kind. I have been going to Envision Eyecare for 10 years. It is the only office that gives me the correct prescription. I like it a lot. I recommend it 100%. (Original) Mi experiencia con el personal fue muy cómodo todos hacen que la visita sea muy agradable el doctor es muy amable tengo 10 años de ir en envision eyecare es el único consultorio que me da la receta correcta me gusta mucho lo recomiendo 100%
- Jul. 03, 2025
Very professional staff, caring and helpful. Love the care they provide. Eric was super supportive a... nd helpful.
- Jul. 02, 2025
Ruby the technician was so helpful. My exam was a virtual exam at Envision works. It was a great exp... erience. Eric helped me fit for new glasses; so helpful!!!! He also saw to it I paid the best price possible. I would highly recommend Envision.
- Apr. 05, 2025
My wife and I had a really positive experience at Envision EyeCare, and Eric and Mark were a huge pa... rt of that. Eric was super helpful in explaining everything and making sure we found the right options, while Mark made all the paperwork and details easy to handle. We definitely recommend checking them out if you're looking for great eye care here.
- Mar. 05, 2025
Stellar service. Fantastic staff. Quality products. One hundred percent satisfaction.
- Nov. 12, 2024
I took my 11 year old for an eye exam last week and it was a great experience! The technician Becky ... was great and very friendly, Dr. Yamamoto was awesome and very informative, and Mark was very helpful and went above and beyond to help us. I didn’t know they took our insurance there and he went the extra mile to help us figure all that out. Overall everyone was very nice and my whole family will definitely be back.
- Oct. 19, 2024
My husband and I went to Envision EyeCare last week. The service was great!! We LOVED Dr. Hendrick... s!!!! He was friendly and kind, and the visit was better than we’ve ever had! Also, special thanks to Mark Placencia who helped us order our glasses. Great office staff!! Thanks to all of you at Envision EyeCare!!
- Jun. 20, 2024
Very difficult to schedule an appointment. It might be the internet. Impossible fir me.
- Jun. 19, 2024
I had an amazing great experience at Envision Eye care! The staff is very professional and exception... ally friendly and helpful. I am so glad I did not let the bad reviews cause me not to go because my visit was very exceptional!
- Jan. 29, 2024
Everyone there is very kind and helpful
- Jan. 18, 2024
1/18/2024 Best place I’ve been to ever! Myriam greeted me and was very friendly, Eric was the one ... who started my appointment and was very nice and cordial very sweet. Ruby started the actual exam and while they were short staffed they work very well together. Mark took over so Ruby didn’t neglect another patient. And back to Myriam for payment when all is said and done. But y’all when I say I will officially recommend ANYONE to go here. I got my prescription updated just ever so slightly but man what a better experience than past appts. These last people are amazing and friendly and incredibly helpful.
- Nov. 08, 2023
Hard working team . Highly recommend
- Nov. 07, 2023
Mirium was super helpful and friendly
- Nov. 29, 2022
I havebeen goi g here (westside office) formany years. Always friendly and efficient. Great place!
- Aug. 09, 2022
I’d like to thank Practice Manager Monica & Assistant Manager Mark. For helping me select the perf... ect set of Tom Ford sunglasses! As soon as I walked in, I was greeted by Mark. He was professional , friendly and was eager to answer any questions I had. Practice Manager Monica assisted me in selecting my frames. I must have tried on the entire stock! But she was patient, professional, and explained the lenses and coatings in detail. Thank you both for the five star experience!
- Apr. 22, 2022
Very impressed with the high quality of customer service and the time and care that the Dr. took to ... thoroughly explain. Professional, caring, and thorough. Highly recommend!
- Jan. 09, 2022
Friendly and great service. From the front desk to dealing with the Doctor. It was my first time and... I’ll be back again for my eye exam next year.
- Sep. 14, 2021
I have been going to EEC for many years now and I am more than satisfied. Dr. Faulkner is always gr... eat to chat with and I recommend EEC to all my friends and coworkers.

View All 76 Reviews

Your Virtually Assisted Exam Specialist in Northwest El Paso

Our optometry practice in Northwest El Paso

Photograph of Vinh Ngo
Hours
  • Monday 9:00 am - 5:00 pm
  • Tuesday 9:00 am - 5:00 pm
  • Wednesday 9:00 am - 5:00 pm
  • Thursday 9:00 am - 5:00 pm
  • Friday 9:00 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed
Insurance Plans
  • VSP
  • Medicare
  • Aetna
  • Cigna
  • Spectera
  • Superior Vision
  • Davis Vision
  • EyeMed
  • Anthem Blue Cross Blue Shield
  • United Health Care Community Plan

Telehealth example

Call us to schedule your remote eye exam today.

(915) 587-9400